Estimated starting salary
If you are good with computers and looking for a quick way to a great job, then an IT technician could be the in-demand career for you. Still undecided whether to pursue it or not? Taking a look into what IT technicians do and how to be one will assist in your decision of going ahead with this career or not.
An IT technician ensures smooth running and maintenance of computer systems and networks. They also solve hardware and software issues and keeps technology accessible to business and organisations at any time. Their day-to-day work includes:
- Installing and configuring systems
- Maintaining and testing computer hardware and software
- Finding and fixing faults
- Resolving technical issues
- Getting details from clients about their IT problems
- Troubleshooting and repairing network problems
- Strong interpersonal skills to explain IT issues to non-technical staffs or clients
- Analytical, quick decision making and ability to work under pressure
- Customer service skills
- Flexibility and ability to accept criticism
- Robust knowledge of computers and broad understanding of hardware, software, operating systems and basic computer programming
- Familiarity with internet applications and security systems
You will likely have to obtain a relevant degree or recognised qualification in IT or CS, which is very useful in your journey to become a successful IT technician. To break into this job, you should have a minimum of an RQF level 4 qualification in information technology.
An RQF level 5 qualification, such as Diploma in Information Technology, will equip you with the capabilities required to prosper in this job with units focused on acquiring knowledge including database development, information system analysis and network security. It also enables you to prepare for RQF level 6 qualification and beyond.
If you are ready to dive deeper, learning database programming, operating systems, software installation and other courses related to networking and security will help you to obtain the necessary knowledge and capabilities essential to make you stand out as a potential candidate.
Not all companies make it compulsory to get certified. But getting certified shows the employers that you are ready to take an additional step for making it big in the industry. Some of the recognised certifications for IT technicians include A+ and Linux+ certifications offered by CompTIA, Microsoft Certified IT Professional and Cisco Certified Network Associate credentials. They can also pursue International Information Systems Security Certification Consortium which offers a variety of certifications from information security positions. The certification process typically includes passing an exam and completing continuing education courses to maintain or renew credentials.
The best way to take the initial step to enter the technical world and be an IT technician is to undertake a recognised course, such as one of those offered by the reputable Ascent School of Management.Continue reading